Teniee by TripOps · for travel agencies

Super-power your travel agency. Turn it into an AI-powered Super Agency.

The only tool your agency needs to manage clients, quotations and bookings — for your whole team, on the WhatsApp number your customers already message: a CRM built in, a Lead Qualifier that greets every ad lead, a Briefer that tells each agent what to do every morning, an Itinerary Generator for day-wise plans, and quotes, bookings and tasks in the same place.

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Demo login details are available from our team — ask us and we will share them.

  • Keep your WhatsApp number
  • Your whole team on one number
  • Built on the official WhatsApp Business Platform
  • ₹2,999 a month for 2 agents
The CRM Box: every WhatsApp chat of the agency in one list, a conversation open with the AI assistant’s and the team’s replies, and the Today pane with the morning brief and tasks
A WhatsApp conversation on a phone inside the app: the assistant’s questions, the customer’s answers and the agent’s reply

All-in-one

Everything in one place. The only tool your agency needs.

Replace the spreadsheets, the WhatsApp chaos and the separate CRM. Clients, quotations, bookings and the team’s day all live in TripOps.

  1. One WhatsApp phone passed around the officeThe CRM Box: your whole team answers on one number
  2. A separate CRM nobody keeps up to dateLeads, queries and scoring built in, filled in from the chat
  3. Quotes typed by hand in Word or a PDFBranded day-wise quotes: a mobile link and an A4 PDF
  4. Itineraries rebuilt from scratch for every customerThe Itinerary Generator drafts them from your Library
  5. Spreadsheets for bookings, payments and GSTBookings, vouchers, balances and a GST export
  6. Follow-ups on sticky notes and memoryTasks, a follow-up cadence and the morning Briefer

What changes

From travel agency to Super Agency

Four things change the day your team moves onto it.

i.

Every lead answered

The Lead Qualifier greets ad leads on WhatsApp at any hour and captures the trip before a person picks it up.

ii.

Every agent knows what to do

The Briefer reads the day’s chats, quotes and tasks and hands each agent a list, lead by lead, every morning.

iii.

Quotes the same day

Day-wise, priced quotes with your branding — a mobile link the customer can accept and an A4 PDF.

iv.

Bookings without spreadsheets

The accepted quote becomes a booking, with vouchers, payments, margins and a GST export.

CRM BoxShared WhatsApp inbox for the team
Leads pipelineEvery lead by stage
Lead scoringHot leads to the top, alerts to the owner
QueriesDestination, dates, travellers, budget
Lead QualifierAI on your click-to-WhatsApp ads
The BrieferWhat to do for each lead, daily
Follow-up cadenceSpaced follow-ups, then a nudge
Templates & quick repliesPlus suggested messages by stage
QuotesRegular, Multi Choice, Maldives / Mauritius
Hotels directoryOver a million properties
Flight screenshot readerFares read from a screenshot
Bookings & vouchersHotel, activity and booking vouchers
Payments & GST exportBalances, margins, GST sheet
CalendarDepartures at a glance
Tasks & Today paneDue today, overdue, upcoming
WhatsApp formsDestination forms inside the chat
LibraryDestinations and packages
AnalyticsSources, response times, funnel
Team rolesAdmin, Manager, Executive
App + push alertsInstallable on every phone
Your brandingYour logo on the app, quotes, vouchers
Move from your old CRMImport contacts and leads (CSV/Excel)
Itinerary GeneratorDay-wise plans from your LibraryAdd-on

Your number

Keep your WhatsApp number

The number on your visiting cards, your ads and your Google listing stays yours. Bring it whichever way suits you.

Most agencies Option 1

Your existing WhatsApp Business App number

Connect the number you use today and keep using the WhatsApp Business app on the phone too. A reply typed on the phone shows up in TripOps, and a reply sent from TripOps lands in the same chat on the phone.

Option 2

A new number

Starting fresh, or want a separate number for ads? Connect a new number and your whole team answers on it from day one.

Option 3

Moving from another provider

Already on WhatsApp through another tool? We move the number over to TripOps with you, step by step.

The WhatsApp Business Account stays in your agency’s name. Using the phone app alongside TripOps changes a few things on the phone — we list every one of them before you connect: what changes on the phone app.

The Lead Qualifier

Your ads run all night. Now someone answers.

When a customer taps your click-to-WhatsApp ad, the Lead Qualifier greets them straight away, 24×7, and asks what a good consultant would ask — in a normal conversation.

  • Captures the trip — destination, dates, number of travellers, departure city and budget.
  • Builds the record — the lead, the query and a lead score fill themselves as the customer chats.
  • Hands over hot leads — a “Qualified lead” task lands with the right person on your team.
  • Steps aside — the moment one of your team replies, it stops talking in that chat.
Included in Standard · 100 lead qualifications per agent per month
The Lead Qualifier in action: a customer chats on WhatsApp after an ad, and the side panel fills itself with destination, dates, nights, travellers, departure city, budget, a lead score and the query it created

The Briefer

Every morning, it tells you what to do for each lead.

Not just catering to leads — converting them. The Briefer reads your chats, quotes and tasks overnight and gives every agent a brief: who to reply to, who needs trip details, which quotes are waiting, who to follow up — each with a suggested message, ready to send.

Included in Standard
The Morning Brief: a summary of the day and cards per lead — reply now, gather the trip details — each with a suggested message and a Send via WhatsApp button

Who to reply to first

Customers who wrote last and are waiting on you are at the top of the brief.

Who is going cold

Lead scores decay when a lead goes quiet, so the cold ones sink and the live ones rise.

Follow-ups, spaced right

After a quote, follow-ups are scheduled at 2, 4, 7, 14, 30, 60 and 90 days — then a nudge to mark the lead cold. Your agency can change the steps.

Hot-lead scoring

Every lead gets a 0–100 score with the reasons, and its owner is alerted when it turns hot.

The lead pipeline as a board: leads in columns by stage, each card with destination, dates, travellers and a lead score
The pipeline: every lead by stage, each with its score.

Itinerary Generator

Day-wise itineraries, drafted for your quotes.

Stop rebuilding the same Bali or Dubai plan for every customer. The Itinerary Generator drafts day-wise itineraries and packages for your quotes from the destinations and packages your agency already keeps in its Library.

Add-on · ₹500 per agency per month + ₹200 per additional agent · 100 packages per agent per month
  1. 01

    From your Library

    Your destinations, packages and day plans — the content your team already curates.

  2. 02

    A day-wise draft

    The Itinerary Generator drafts the itinerary or package, day by day.

  3. 03

    Into the quote

    Your agent prices it and sends it as a branded quote — a mobile link and an A4 PDF.

Quotes

Quotes your customer can accept on the phone.

Build a day-wise, priced quote in three types — Regular, Multi Choice (several hotel options side by side) and Maldives / Mauritius resort quotes — and send it as a mobile link and an A4 PDF, in your branding.

  • Hotels from a directory of over a million properties
  • Flights read from a screenshot of the fare
  • Packages and day plans from your Library
A quote as the customer sees it on a phone: three hotel options with their totals, then the flights
The same quote as an A4 PDF page in the agency’s branding: trip summary, two priced options and the flights

Bookings

Bookings, vouchers and the money

The accepted quote becomes a booking file: services, travellers and documents in one place, with sale, cost, margin and balances worked out for you.

Bookings: a list with sale, margin and balance per booking, and one booking open with its summary — total sale, cost, margin, received and balances
A hotel service voucher generated from a booking: hotel, check-in and check-out, room category, meal plan, confirmation number and guests
  • Hotel, activity and booking vouchers as A4 PDFs
  • Payments received, customer and vendor balances
  • GST export and Excel export
  • A calendar of departures

Tasks and analytics

Run the day, see the numbers

Tasks for the whole team: overdue follow-ups and replies, each linked to the customer, its owner and its stage

Tasks and the Today pane

Call-backs and follow-ups as tasks, typed in plain words, linked to the customer. The Today pane on every screen shows the brief and what is due.

Analytics: new leads, won, win rate, first response and reply times, leads by source per day and the stage funnel

Analytics

New leads by source, win rate, first-response and reply times, and the funnel stage by stage — for you or the whole team.

The CRM Box on a phone, with the prompt to install the agency’s own app on the home screen

Your brand

Your agency’s name on every screen

Your logo and colours on the app, the quotes and the vouchers. Your team installs your agency’s own app on their phones, with push notifications.

  • Team roles — Agency Admin, Manager and Executive, and who sees which leads
  • One number, many agents — assign chats, leave private notes, hand over cleanly
  • Move in easily — import contacts and leads from your old CRM or a spreadsheet

Pricing

Simple pricing, per agency

₹2,999 a month with 2 agents, the Briefer and the Lead Qualifier included. Everything you need to decide is on this page.

Standard
₹2,999 per agency / month

Includes 2 agents. Each additional agent ₹999 per month.

  • CRM Box — your whole team on one WhatsApp number
  • Lead Qualifier — 100 lead qualifications per agent per month
  • The Briefer — every morning, what to do for each lead
  • Leads pipeline, scoring, follow-ups and tasks
  • Quotes, bookings, vouchers and GST export
  • Analytics, team roles and your own branded app
Create your agency account
Add-on

Itinerary Generator

₹500 per agency / month

+ ₹200 per additional agent per month.

  • Drafts day-wise itineraries and packages for your quotes
  • Works from the destinations and packages in your Library
  • 100 packages generated per agent per month

Added on top of Standard. Tick it in the calculator to see your total.

Enterprise

For larger agencies and custom needs

Let’s talk

A big team, several branches, or a move from another system.

  • Pricing for your team size
  • Help moving leads and contacts from your current CRM
  • Setting up the Qualifier and the Briefer with your team
Request a call back

Prices exclusive of GST. Included usage is per agent per month. WhatsApp conversation charges are billed to your agency by Meta directly.

Work out your monthly total

Your monthly total

₹2,999/ month

Standard, 2 agents included
₹2,999
Additional agents × 0
₹0

Includes 200 lead qualifications a month.

Prices exclusive of GST. Paid to TripOps; WhatsApp charges are separate (see below).

For example: 2 agents ₹2,999 · 5 agents ₹5,996 · 10 agents ₹10,991 · 20 agents ₹20,981 per month on Standard.

The plan, in plain words

1 · What Standard gives you

Every module, 2 agents, ₹2,999 a month

One subscription for the agency. It covers the CRM Box, leads, quotes, bookings, vouchers, tasks, analytics and your branded app — plus the Briefer (a to-do list for every agent each morning) and the Lead Qualifier, with 100 lead qualifications per agent per month.

2 · What a “lead qualification” is

One new ad lead the Lead Qualifier talks to

When a new customer messages you from a click-to-WhatsApp ad, the Lead Qualifier greets them and asks about the trip — destination, dates, travellers, departure city, budget. That conversation is one qualification. It counts once, whether the customer answers every question (full) or only some of them (partial). Chats your team answers themselves never count.

3 · More people, and the add-on

₹999 per extra agent; the Itinerary Generator is optional

Each agent beyond the first 2 adds ₹999 a month and another 100 lead qualifications. The Itinerary Generator add-on drafts day-wise itineraries and packages for your quotes from your Library: ₹500 a month for the agency plus ₹200 per additional agent, with 100 packages per agent per month.

4 · If you reach a limit

Nothing is lost, and nothing extra is charged

When the month’s lead qualifications are used up, the Lead Qualifier stops starting conversations with new leads. Those customers still land in your CRM Box and your team answers them as usual; conversations it had already started carry on. The allowance starts again on the 1st of the next month. Need more? Talk to us — the allowance for your agency can be raised.

Worked example

An agency with 4 agents and the Itinerary Generator

Standard, 2 agents included
₹2,999
2 additional agents × ₹999
₹1,998
Itinerary Generator add-on
₹500
2 additional agents × ₹200
₹400

Monthly total₹5,897

Prices exclusive of GST. This agency gets 400 lead qualifications and 400 generated packages a month. WhatsApp charges, if any, are billed by Meta separately.

What you pay, and to whom

Bill 1 · paid to TripOps

Your TripOps subscription

The software for your whole team: the plan above, any additional agents and the add-on if you take it. Invoiced by TripOps. Prices exclusive of GST.

Bill 2 · paid to Meta

WhatsApp conversation charges

Automated replies, template messages and anything sent outside WhatsApp’s 24-hour window are charged by Meta at its own published rates, directly to the payment method on your WhatsApp Business Account. We never see that bill and take nothing from it.

No bill

Replies typed on the phone

When someone on your team answers from the WhatsApp Business app on the phone, Meta does not charge for it.

Try the live demo

A sample agency with fictional travellers — the same screens as above. Demo login details are available from our team.

Open the demo sign-in

Super-power your agency this week

Create your agency account, connect your WhatsApp number and put your team on it. Larger agency? Request a call back.

Create your agency account See pricing